Florence Nursing Home has provided my mother with very good care.
The staff are very kind and show respect to my mother.
The manager is very approachable and will discuss any concerns.
When we brought my aunt to Warren Court we have found the staff to be very helpful and she has settled remarkably well. She looks content and well looked after. We are very happy she is in a safe and nice environment.
Friendly staff, from first visit my mother has received wonderful care and kindness nothing is too much bother for staff, willing and helpful to please residents. Visitors always offered tea or coffee etc with a smile. Staff seem very happy. Owner always available for a chat. Could do with an internal paint up but understand this is difficult with elderly residents.
I am so pleased that mum went to this care home, she is well looked after always clean and presentable, the staff are really brilliant with the residents, and answers family questions and really friendly, they can't do enough for the residents and their family. All the residents get on well together. The home is clean and tidy, and the meals are really nice too. The owner has done a very good job and has a great team working for her. I cannot fault them in anything they are great.